At a Glance
- Tasks: Be the friendly face of our clinic, managing calls and scheduling appointments.
- Company: Join Lake Imaging, a leading medical imaging provider in Victoria.
- Benefits: Enjoy comprehensive training, fitness perks, and employee discounts.
- Other info: Join a supportive team that values inclusivity and personal growth.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Customer service experience and a willingness to learn are key.
The predicted salary is between 47250 - 57750 $ per year.
ABOUT US
Founded in 2002, Lake Imaging has grown to become a leading diagnostic radiology and medical imaging provider across central and western Victoria, with 19 clinics serving communities in Melbourne, Ballarat, Geelong, and Warrnambool.
ABOUT THE ROLE
Working as part of a team and being the face of our organisation, we are seeking a Full-Time Medical Receptionist to work at our Warrnambool clinic as the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community.
- What You’ll Be Doing
- Answering Calls: Be the friendly, professional voice that patients and referrers hear.
- Scheduling: Use our state-of-the-art RIS system - Visage
- Maximising Efficiency: Keep things running smoothly by managing appointments.
- Referrals: Action patient referrals from multi-disciplinary teams
- Prepping Patients: Clear communication to patients informing them of preparation, costing estimates and other requirements.
- This is a Full-Time role working Monday to Friday.
- Why You’ll Love It Here
- Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.
- Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.
- Expert Team: Learn from an experienced team willing to share their knowledge.
- Full Uniform Provided: Look professional with our provided uniforms.
- Recognition Programs: Enjoy staff recognition programs and awards.
- Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider.
- Fitness Passport: Access over 1000 fitness locations nationwide.
- Employee Benefits: Such as paid parental leave, assistance programs, discounts to 100’s of retailers, travel and on healthcare for you & your family.
- Career Development: Explore fantastic opportunities to further your career with Lake Imaging.
What You Bring
• Customer Focus: Experience in a customer-facing role is a plus!
- Willingness to Learn: Ready to dive into medical imaging terminology.
- Tech Savvy: Advanced computer and keyboard skills are a must.
- Service Excellence: Deliver exceptional customer service every time.
- People Skills: Show care, compassion, and empathy to our patients.
- Problem-Solving: Optimise appointment slots with your analytical skills.
- Time Management: Stay organized and meet team KPI’s.
- Positive Attitude: A “can-do” attitude that builds rapport with patients, staff, and professionals easily.
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace.
We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
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Medical Receptionist employer: iDx
Sunshine Coast Radiology (SCR) is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee growth and development. With flexible rostering options, competitive salaries, and access to ongoing professional development, SCR provides a rewarding environment for Radiographers to thrive while enjoying the stunning lifestyle of the Sunshine Coast.
