Ideagen is seeking a Customer Success Team Lead to mentor a team of Customer Success Managers and drive positive outcomes for our customers. This people-leadership role focuses on performance, retention, product adoption, and growth across a portfolio of accounts.
You will lead by coaching, set priorities, monitor health metrics, and collaborate with Sales, Support, and Professional Services to ensure a seamless customer experience.
Sydney Hybrid: Customer Success Team Lead employer: Ideagenen
At Ideagen, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our hybrid working model allows for flexibility, while our commitment to employee growth through continuous learning and development ensures that you can thrive in your role as a Sales Engineer. With a focus on meaningful contributions to safety and quality across various industries, you'll find purpose in your work and the opportunity to make a real impact.
