Ideagen is seeking a Customer Success Manager to join our Sydney team. You will manage a portfolio of about 50 accounts across diverse industries, build trusted relationships, and drive value from our SaaS solutions.
In a hybrid role (three days in the Sydney office), you'll run regular customer meetings and QBRs, create success plans, and support product adoption. You'll collaborate with Sales and internal teams to support renewals and account growth.
Sydney-Based Customer Success Manager – SaaS Growth employer: Ideagen
Ideagen is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Sydney. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members thrive in their careers while making a meaningful impact in sectors like Education and Healthcare. Our hybrid working model promotes work-life balance, and our commitment to compliance and quality empowers employees to contribute to solutions that truly matter.
