At a Glance
- Tasks: Lead and develop a team to enhance customer success and drive retention.
- Company: Join Ideagen, a forward-thinking company in Sydney focused on customer outcomes.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and customer satisfaction.
- Why this job: Make a real difference by ensuring customers thrive with our solutions.
- Qualifications: Experience in customer success and strong leadership skills required.
The predicted salary is between 82800 - 101200 $ per year.
Ideagen in Sydney, Australia is seeking a Customer Success Team Lead to lead and develop a team of Customer Success Managers, delivering positive outcomes for our customers and driving retention, adoption and growth across a portfolio of accounts.
In this hybrid role, you will coach the team, set priorities, monitor health, manage escalations, and collaborate with Sales, Support and Services to ensure a seamless customer experience.
Customer Success Team Lead in Sydney employer: Ideagen
Ideagen is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Sydney. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members thrive in their careers while making a meaningful impact in sectors like Education and Healthcare. Our hybrid working model promotes work-life balance, and our commitment to compliance and quality empowers employees to contribute to solutions that truly matter.
