At a Glance
- Tasks: Provide exceptional customer service and support pharmacy operations in a hospital setting.
- Company: Join Slade Pharmacy, part of Icon Oncology Group, making a difference in patient care.
- Benefits: Enjoy competitive perks like discounts, fitness access, and career development opportunities.
- Other info: Stable, long-term career with opportunities for growth and meaningful contributions.
- Why this job: Kickstart your career in healthcare without needing prior experience – we’ll train you!
- Qualifications: Strong customer service skills from retail or hospitality backgrounds are essential.
The predicted salary is between 36000 - 44000 $ per year.
Slade Pharmacy North Sydney, located within Mater Hospital North Sydney, is seeking an experienced customer service professional to join our team. This opportunity is well suited to individuals from retail, hospitality, supermarkets, health and beauty, or other fast-paced customer-facing environments who enjoy helping people and delivering exceptional service.
While based within a hospital pharmacy, this is primarily a customer service and retail operations role. No pharmacy or healthcare experience is required. We’ll provide comprehensive training and support to help you build the knowledge and confidence needed to succeed.
Key responsibilities:
- Provide exceptional customer service and support pharmacy operations under the guidance of pharmacists.
- Process prescriptions and handle transactions at the point of sale.
- Manage stock levels, including ordering, receiving, and shelving medications.
- Provide basic health advice and respond to customer queries within your scope.
- Support the day-to-day operations of the pharmacy.
About You:
You possess strong customer service experience gained in retail, hospitality, supermarkets, health and beauty, or other customer-facing environments. You’re reliable, professional, enjoy helping people, and are looking for a stable long-term career opportunity. No pharmacy or healthcare experience is required! We’ll provide the training and support to help you succeed in this role.
Essential requirements:
- Australian working rights, valid for at least 12 months from the date of employment.
- Experience in a customer-facing retail, hospitality or service environment.
- Demonstrated commitment and reliability through stable employment history.
- Availability and commitment to work permanent full-time hours on an ongoing basis.
Desirable skills and experience:
- Retail pharmacy experience.
- Experience managing stock levels, including ordering, receiving and taking inventory.
Benefits We Provide:
- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Fitness Passport Program: Gain unlimited access and great value across an extensive choice of fitness facilities.
- Employee Assistance Program: Access confidential external counselling and support services.
- Development Pathways: Set individual goals with leaders across the business and we’ll help you grow with us.
- Paid Parental Leave and Purchasable Annual Leave: Supporting you both personally and professionally.
Icon Oncology Group supports a network of more than 75 pharmacies across Australia, including Slade and Epic Pharmacy. We specialise in hospital and oncology pharmacy services, delivering high-quality medication management across public and private hospitals nationwide.
Retail Pharmacy Assistant in Sydney employer: Icon Oncology Group
At Icon Oncology Group, we pride ourselves on being an exceptional employer, offering a supportive and interactive team environment in our state-of-the-art facility located in the picturesque Mount Kuring-gai. Our commitment to employee growth is evident through initial on-the-job training and ongoing career development opportunities, allowing you to make a meaningful impact in the pharmaceutical industry while working alongside leaders dedicated to improving patient care across Australia.
