At a Glance
- Tasks: Provide exceptional customer service and support pharmacy operations in a hospital setting.
- Company: Join Slade Pharmacy, part of Icon Oncology Group, making a difference in patient care.
- Benefits: Enjoy competitive perks like novated lease options, discounts, fitness programs, and career development.
- Other info: Be part of a supportive team that values your growth and contribution to patient care.
- Why this job: Kickstart your career in pharmacy with comprehensive training and a stable, long-term opportunity.
- Qualifications: Customer service experience in retail or hospitality; no healthcare experience needed!
The predicted salary is between 47250 - 57750 $ per year.
Location: Slade Pharmacy North Sydney, located within Mater Hospital North Sydney.
Who we’re looking for: Experienced retail, hospitality and customer service professionals seeking a career in pharmacy. No healthcare experience required!
The Opportunity
We are seeking an experienced customer service professional to join our team at Slade Pharmacy North Sydney. This opportunity is well suited to individuals from retail, hospitality, supermarkets, health and beauty, or other fast-paced customer-facing environments who enjoy helping people and delivering exceptional service. If you're looking to bring your customer service skills into a rewarding healthcare setting, we'd love to hear from you! While based within a hospital pharmacy, this is primarily a customer service and retail operations role. No pharmacy or healthcare experience is required. We'll provide comprehensive training and support to help you build the knowledge and confidence needed to succeed. We're particularly interested in applicants seeking a stable, long-term career where they can access ongoing training and career progression opportunities while making a meaningful contribution to patient care.
About the Role
As a Pharmacy Assistant, you are a versatile member of our team, with responsibilities spanning customer service, medication handling, inventory management, and administrative support. Whether you're assisting patients at the counter, managing stock, processing transactions, or supporting pharmacy operations, your contribution will directly impact the patient experience and the efficiency of the pharmacy.
Key responsibilities:
- Provide exceptional customer service and support pharmacy operations under the guidance of pharmacists.
- Process prescriptions and handle transactions at the point of sale.
- Manage stock levels, including ordering, receiving, and shelving medications.
- Provide basic health advice and respond to customer queries within your scope.
- Support the day-to-day operations of the pharmacy.
About You
You possess strong customer service experience gained in retail, hospitality, supermarkets, health and beauty, or other customer-facing environments. You're reliable, professional, enjoy helping people, and are looking for a stable long-term career opportunity. No pharmacy or healthcare experience is required! We'll provide the training and support to help you succeed in this role.
Essential requirements:
- Australian working rights, valid for at least 12 months from the date of employment.
- Experience in a customer-facing retail, hospitality or service environment.
- Demonstrated commitment and reliability through stable employment history.
- Availability and commitment to work permanent full-time hours on an ongoing basis.
Desirable skills and experience:
- Retail pharmacy experience.
- Experience managing stock levels, including ordering, receiving and taking inventory.
Benefits We Provide
- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Fitness Passport Program: Gain unlimited access and great value across an extensive choice of fitness facilities.
- Employee Assistance Program: Access confidential external counselling and support services.
- Development Pathways: We love hearing how we can help you thrive in your career!
- Paid Parental Leave and Purchasable Annual Leave: Supporting you both personally and professionally.
About Icon Oncology Group Pharmacy Services
Icon Oncology Group supports a network of more than 75 pharmacies across Australia, including Slade and Epic Pharmacy. We specialise in hospital and oncology pharmacy services, delivering high-quality medication management across public and private hospitals nationwide.
Pre-Employment Health Requirement
Icon Oncology Group is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
Retail Pharmacy Assistant in North Sydney employer: Icon Oncology Group
At Icon Oncology Group, we pride ourselves on being an exceptional employer, offering a supportive and interactive team environment in our state-of-the-art facility located in the picturesque Mount Kuring-gai. Our commitment to employee growth is evident through initial on-the-job training and ongoing career development opportunities, allowing you to make a meaningful impact in the pharmaceutical industry while working alongside leaders dedicated to improving patient care across Australia.
