Medical Receptionist/Administration Officer in Adelaide

Are you ready to make a real difference in the lives of others? Join our warm and welcoming team at Icon Cancer Centre Adelaide, where your skills in medical administration will directly support patients on their cancer journey.

Permanent Full-Time – Monday to Friday, no weekends

Located at the Tennyson Centre, Kurralta Park

Grow Your Career – Access development opportunities across Icon’s national network

Enjoy Work-Life Balance – Competitive hourly rate and consistent weekday hours

Why This Role Matters

As a dedicated Administration Officer, you’ll be more than just the first point of contact—you’ll be a vital part of a team that delivers hope and care. From greeting patients with empathy to coordinating appointments and supporting clinical teams, your work will help create a seamless and comforting experience for those navigating cancer treatment. You’ll thrive in a dynamic environment where no two days are the same, and where your attention to detail and commitment to service excellence will be truly valued. This is a role for someone who wants to contribute meaningfully, grow professionally, and be part of something bigger.

What You’ll Do

• Welcome patients and ensure their details are accurately recorded
• Coordinate appointments, referrals, and follow-ups with care and precision
• Manage billing and correspondence with professionalism
• Support doctors’ clinics and maintain accurate records
• Be a reliable and friendly voice on the phone, helping patients feel supported

About You

You’re an experienced administrator with a passion for people and a proactive, can-do attitude. You thrive in a fast-paced environment and are committed to delivering outstanding patient care.

What You Bring:

• A compassionate and motivated individual with a passion for patient care
• Proven experience in a front-line admin role, ideally in healthcare
• Familiarity with electronic management systems and Medicare/health fund processes
• Strong computer skills (e.g., Word, Email)
• Excellent communication, time management, and problem-solving abilities
• A collaborative spirit and the resilience to work in a demanding environment
• A commitment to continuous learning and professional development
• A team player who brings positivity and professionalism to every interaction

Join us in making a difference—one patient, one appointment, one smile at a time.

Here’s why our people choose us:

• Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
• Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day.
• Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people.
• Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries.

Our Culture and Benefits:

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
• Employee Assistance Program: Access confidential external counselling and support services.
• Development Pathways: We love hearing how we can help you thrive in your career!
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
• Paid Parental Leave: Supporting you both personally and professionally.

We celebrate diversity and are committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.