Site Manager in Sydney

Exciting opportunity for a leader with strong business acumen who is passionate about delivering high-quality cancer care within a highly innovative, research-focused, rapidly expanding company. Drive operational excellence and foster a high-performance culture.

About the role: As the Site Manager, you’ll provide strong leadership to a multidisciplinary team, ensuring the highest standards of patient care and operational efficiency in accordance with the organisation's policies, procedures, and legislative requirements of applicable governing bodies. Additionally, the Site Manager will support and drive strategic business initiatives and contribute toward developing and upholding a high-performance culture that is in alignment with Icon’s vision and values, to ultimately deliver exceptional patient-centred care.

Reporting to the State Manager, this is a full-time permanent position working 76 hours/fortnight (Monday to Friday). This role involves leadership across operational, financial, and human resource management, ensuring the site consistently meets its performance objectives. You’ll also collaborate with the Business Development Manager to implement strategic plans that enhance service delivery and patient outcomes.

What you'll do:

• Provide effective operational leadership and management to the multidisciplinary team.
• Monitor, report, forecast, and respond to total site performance against financial, operational, and quality KPIs.
• Establish and maintain the highest standards and continually enhance the quality of service and patient experience.
• Apply effective resource and workflow management strategies to optimise quality, efficiency, and productivity.
• Build and nurture a high-performance culture that delivers quality patient care services through a patient-centric and collaborative approach.
• Develop plans for improvement and innovation in service delivery.
• Establish and maintain exceptional doctor relationships - internal and external.
• Partner with Business Development Managers to develop, deliver, and monitor the site’s operational plan.

We are seeking a proactive and adaptable leader who aligns with our organisation’s values. We are looking for an experienced leader with a demonstrated history of nurturing exceptional teams and driving excellence across business and clinical domains.

Skills and Experience:

• Strong understanding of healthcare service delivery models within both public and private sectors.
• Experience in a leadership role in a healthcare organisation, demonstrating a collaborative and consultative leadership style.
• Capacity to lead enthusiastically, communicate effectively and manage people while balancing quality patient care with the varying stakeholder demands.
• Strong financial, analytical and business planning capabilities in a KPI driven environment.
• Ability to engage team members in delivering safe quality cancer care services in a highly regulated and dynamic environment.
• Strong commitment to team member development facilitated through assessment, learning and development programs.
• Demonstrated commitment to providing outstanding customer service.
• Demonstrated experience in establishing external stakeholder relationships.
• Previous experience in oncology desirable.

Qualifications/Registrations:

• Undergraduate or post-graduate healthcare qualification (desirable).
• Undergraduate or post-graduate qualification in health administration or management/business (highly regarded).
• Current AHPRA Registration (if applicable to profession).

Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 45 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy.

Here’s why our people choose us:

• Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
• Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day.
• Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people.
• Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries.

Our Culture and Benefits:

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings - potentially saving you thousands!
• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
• Employee Assistance Program: Access confidential external counselling and support services.
• Development Pathways: We love hearing how we can help you thrive in your career!
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
• Paid Parental Leave: Supporting you both personally and professionally.

We celebrate diversity and are committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.