At a Glance
- Tasks: Lead a busy workshop, manage operations, and mentor a team of technicians.
- Company: Join Iceman Group, a leader in transport refrigeration and trailer repair.
- Benefits: Competitive pay, industry training, and long-term career growth.
- Other info: Enjoy a supportive team culture in a safe, well-equipped workshop.
- Why this job: Make an impact in a dynamic environment while ensuring customer satisfaction.
- Qualifications: Experience in workshop management and strong mechanical knowledge required.
The predicted salary is between 63000 - 77000 $ per year.
Iceman Group of Companies offers over 40 years’ experience in servicing the transport industry. Within Iceman Group of Companies, Transport Innovators is one of Australia’s leading independent transport refrigeration and trailer repair companies. We are seeking an experienced Mechanical Workshop Manager to lead our busy retail service workshop in Murarrie, Brisbane. This role is perfect for someone who thrives in a customer‑focused environment and can effectively manage a high‑volume workflow while maintaining quality and safety standards.
Role Responsibilities:
- Manage the day‑to‑day operations of a retail workshop servicing a wide range of customer trailers and equipment.
- Oversee job bookings, customer communication, and workflow planning to ensure efficient service delivery and turnaround times.
- Lead, support, and mentor a team of technicians, promoting high performance and strong workmanship.
- Ensure accurate job quoting, time management, and documentation throughout the repair process.
- Maintain excellent customer relationships by providing updates, resolving issues, and ensuring customer satisfaction.
- Uphold OH&S standards, workshop compliance, and a clean, organized working environment.
Skills and Experience:
- Proven experience managing or supervising a retail service workshop (transport, trailers, or heavy vehicle industry preferred).
- Strong technical understanding of mechanical systems, trailers, or transport equipment.
- Excellent communication skills with the ability to build rapport with customers.
- Strong organizational ability with experience scheduling work, managing priorities, and allocating tasks.
- Highly safety‑focused with strong leadership and problem‑solving ability.
- Ability to work in a fast‑paced environment while maintaining quality standards.
- Strong Microsoft Office skills and a demonstrated ability to adapt to new software and digital systems.
What Transport Innovators can offer you:
- Industry training and ongoing professional development.
- Competitive remuneration package.
- Long-term career opportunities within a growing business.
- A positive, supportive team culture.
- A safe and well‑equipped workshop environment.
Being in business for over 40 years, Transport Innovators has continued to expand and grow each year. We are a team of positive, passionate people who support the daily activities of others to achieve quality outcomes for our customers and team.
Workshop Manager – Heavy Vehicle Retail Service Workshop in Brisbane employer: Iceman Group
Iceman Group of Companies is an exceptional employer, offering a supportive and dynamic work environment for Diesel Motor and Trailer Mechanics in the Sydney area. With over 35 years of industry experience, we provide our employees with long-term career opportunities, competitive remuneration, and ongoing training and development to foster professional growth. Join a passionate team that values collaboration and continuous learning, ensuring you have the tools and support needed to excel in your role.
