At a Glance
- Tasks: Deliver exceptional customer service and assist with daily store operations.
- Company: Growing independent liquor retail chain with a supportive team culture.
- Benefits: Flexible hours, career development opportunities, and a fun work environment.
- Other info: Great opportunity for growth in a dynamic industry.
- Why this job: Join a passionate team and enhance your knowledge of wine, spirits, and craft beer.
- Qualifications: Retail experience and a current RSA certificate preferred.
The predicted salary is between 24.3 - 29.7 $ per hour.
We are an established privately-owned chain of 30 liquor stores (and growing) located throughout New South Wales.
We are currently seeking an enthusiastic and customer-focused Casual Service Assistant to join our team at our Laurieton Store.
At Ice Box Liquor, we pride ourselves on delivering exceptional customer service, maintaining high store standards, and creating a positive and supportive team environment.
As a Casual Service Assistant, you will play a key role in providing outstanding service to our customers while assisting with day-to-day store operations.
This presents an excellent opportunity for a wine, spirits and craft beer enthusiast to work within a growing independent liquor retail business while developing their product knowledge and retail skills.
We are committed to promoting from within and providing genuine career development opportunities for motivated team members who demonstrate a passion for the industry and a strong work ethic.
Key responsibilities include
- Providing exceptional customer service and product recommendations.
- Processing sales through the POS system.
- Maintaining store presentation and merchandising standards.
- Receiving, unpacking and replenishing stock.
- Assisting with promotional displays and ticketing.
- Ensuring compliance with Responsible Service of Alcohol (RSA) requirements.
- Supporting store security and loss prevention initiatives.
What we're looking for
- Previous retail or liquor industry experience ishighly desirable.
- A passion for customer service and liquor products.
- Strong communication and interpersonal skills.
Availability to work flexible hours, including evenings and weekends.
A current RSA certificate
If you're looking to join a growing business that values its people and offers genuine opportunities for development, we'd love to hear from you.
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Customer Service Assistant employer: Ice Box Liquor
Ice Box Liquor is an exceptional employer that values its team members as individuals, not just numbers. Located in Moruya, this family-owned business offers a supportive work culture with flexible arrangements and a commitment to ongoing training and development. Employees enjoy competitive pay, staff discounts, and the opportunity to grow within a well-established retail network, all while being part of a diverse and inclusive environment that celebrates teamwork and customer service.
