At a Glance
- Tasks: Lead the development and improvement of the Workers Compensation QA framework.
- Company: Join icare, a leader in quality assurance and customer outcomes.
- Benefits: Enjoy hybrid work, competitive salary, and a focus on professional growth.
- Other info: Collaborative culture with opportunities for continuous improvement and innovation.
- Why this job: Make a real impact on quality and customer satisfaction in a dynamic environment.
- Qualifications: Experience in quality assurance and strong leadership skills required.
The predicted salary is between 49500 - 60500 $ per year.
icare seeks a Head of Quality Assurance to lead the development, implementation and continuous improvement of the Workers Compensation QA framework and strategy.
You will drive a culture of quality, accountability and continuous improvement across icare and external providers.
The role emphasizes oversight of regulatory obligations, data-driven insights and governance, with a focus on customer outcomes and risk management.
Hybrid work with Sydney base and collaboration across offices.
Quality Assurance Leader: Strategy & Customer Outcomes in Parramatta employer: icare
At icare, we pride ourselves on being an exceptional employer, offering a flexible hybrid working environment in the heart of Sydney CBD. Our commitment to employee growth is evident through our extensive learning opportunities, while our inclusive culture fosters a sense of belonging and support for all team members. With benefits like gym subsidies, health insurance discounts, and extra leave, we ensure that our employees can thrive both personally and professionally.
