icare is seeking an Operational Support Officer to help deliver services for Lifetime Schemes customers. The role involves handling high-volume workflows, coordinating information, and supporting frontline teams to achieve positive customer outcomes in a fast-paced environment.
You will interact with customers, providers and internal stakeholders, ensuring accuracy and timely responses while learning diverse operational processes and maintaining service standards.
Operations Support Specialist in Newcastle employer: icare
At icare, we pride ourselves on being an exceptional employer, offering a flexible hybrid working environment in the heart of Sydney CBD. Our commitment to employee growth is evident through our extensive learning opportunities, while our inclusive culture fosters a sense of belonging and support for all team members. With benefits like gym subsidies, health insurance discounts, and extra leave, we ensure that our employees can thrive both personally and professionally.
