At a Glance
- Tasks: Lead the development and improvement of the Workers Compensation QA framework.
- Company: Join icare, a leader in quality assurance and customer outcomes.
- Benefits: Competitive salary, flexible work arrangements, and professional growth opportunities.
- Other info: Collaborative environment focused on continuous improvement and innovation.
- Why this job: Drive a culture of quality and make a real impact on customer outcomes.
- Qualifications: Experience in quality assurance and strong leadership skills.
The predicted salary is between 56250 - 68750 $ per year.
icare is seeking a Head of Quality Assurance to lead the development, implementation and continuous improvement of the Workers Compensation QA framework and strategy. You will ensure effective oversight of operational quality, customer outcomes, conduct risk and compliance obligations, driving a culture of quality and continuous improvement across internal operations and external providers.
You will engage with risk, internal audit and leadership to deliver data-driven insights, governance.
Head of Quality Assurance: Strategy & Customer Outcomes employer: icare
At icare, we pride ourselves on being an exceptional employer, offering a flexible hybrid working environment in the heart of Sydney CBD. Our commitment to employee growth is evident through our extensive learning opportunities, while our inclusive culture fosters a sense of belonging and support for all team members. With benefits like gym subsidies, health insurance discounts, and extra leave, we ensure that our employees can thrive both personally and professionally.
