At a Glance
- Tasks: Lead the Front Office Team and create unforgettable guest experiences.
- Company: ibis Melbourne Glen Waverley, a modern hotel near Melbourne CBD.
- Benefits: Discounts on accommodation, career development, and global networking opportunities.
- Other info: Flexible schedule with opportunities for career advancement worldwide.
- Why this job: Join a vibrant team and grow your hospitality career in a supportive environment.
- Qualifications: Experience in hotel operations and strong communication skills.
The predicted salary is between 54450 - 66550 $ per year.
Conveniently located 25 minutes east of Melbourne CBD, ibis Melbourne Glen Waverley features 155 modern rooms, a restaurant and bar, and conference facilities filled with natural light. Positioned close to shops, dining and public transport, the hotel offers easy access to Melbourne CBD, the Dandenong Ranges and the Yarra Valley, making it a great place to grow your hospitality career.
Purpose
As Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.
Primary Responsibilities
- Take the helm and guide the hotel's day-to-day operations with expertise.
- Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere.
- Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise.
- Contribute to roster planning and preparation.
- Embrace authenticity and let your unique self-shine in every shift.
Skills and Experience
- Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor.
- Proficiency in using reservation and property management systems is a plus.
- Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills.
- Masterful in the art of both the written and spoken communication.
- Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Assistant Manager in Monash employer: Ibis
At ibis Mackay, part of the renowned Accor group, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and teamwork. Our employees enjoy competitive benefits, opportunities for professional growth, and the chance to work in a stunning tropical location, making every day at work feel rewarding and meaningful.
