Ibis is seeking a Reservations Agent in Australia to create an exceptional guest experience by handling bookings, inquiries, and recommendations. You will play a key role in delivering accurate information, ensuring guest satisfaction, and collaborating with front office and sales teams to maximise occupancy and revenue.
Ideal candidates will have hospitality reservations or customer service experience, strong communication skills, and familiarity with PMS systems; Opera Cloud familiarity is a
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Guest Experience & Reservations Specialist employer: Ibis
At ibis Mackay, part of the renowned Accor group, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and teamwork. Our employees enjoy competitive benefits, opportunities for professional growth, and the chance to work in a stunning tropical location, making every day at work feel rewarding and meaningful.
