IAG invites a senior dispute resolution leader to establish and helm a new function spanning CGU and WFI. You will lead a team of specialists, oversee complex complaints and AFCA matters, and collaborate with claims, underwriting, operations, risk and governance to improve customer outcomes.
We support flexible work with a minimum of two days per week in the office, and the role is permanent full-time based in Australia’s major cities.
#J-18808-Ljbffr
Dispute Resolution Team Lead - Inspire Outcomes & Growth in Melbourne employer: IAG
CGU, part of IAG, is an exceptional employer that prioritises a values-driven work culture and offers flexible arrangements to support work-life balance. With a strong focus on employee development, you will have ample opportunities to grow your skills while collaborating with diverse teams in a vibrant location like Sydney, Melbourne, or Perth. Join us to make a meaningful impact in the workers' compensation sector and enjoy a rewarding career path.
