IAG, the largest general insurance group in Australia and New Zealand, is hiring a Dispute Resolution Specialist to guide customers and stakeholders toward fair outcomes. Multiple roles exist in the Internal and External Dispute Resolution teams, with permanent or 6–12 month secondments and a mix of remote and office work.
You will manage and resolve complaints referred to IDR/EDR, engage with customers, assess issues, and communicate outcomes with empathy.
Dispute Resolution Specialist - Remote & Flexible employer: IAG
CGU, part of IAG, is an exceptional employer that prioritises a values-driven work culture and offers flexible arrangements to support work-life balance. With a strong focus on employee development, you will have ample opportunities to grow your skills while collaborating with diverse teams in a vibrant location like Sydney, Melbourne, or Perth. Join us to make a meaningful impact in the workers' compensation sector and enjoy a rewarding career path.
