IAG in Australia is seeking a Senior Dispute Resolution Specialist to guide and resolve customer complaints within the External Dispute Resolution (EDR) team. The role supports coaching, workflow management, and onboarding of new staff while ensuring fair outcomes across AFCA processes.
The role is permanent with flexibility to work from home and in the office, aligning with our commitment to accessible, consumer-friendly dispute resolution across Australia.
Senior Dispute Resolution Specialist — Remote/Hybrid in Brisbane employer: IAG
CGU, part of IAG, is an exceptional employer that prioritises a values-driven work culture and offers flexible arrangements to support work-life balance. With a strong focus on employee development, you will have ample opportunities to grow your skills while collaborating with diverse teams in a vibrant location like Sydney, Melbourne, or Perth. Join us to make a meaningful impact in the workers' compensation sector and enjoy a rewarding career path.
