Environment Protection Authority
Job reference: req494
Location: 5001 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone
About the Role
The Senior Administrative Officer is primarily responsible forcoordinating/facilitating workflows that provide effectiveadministration of licences and registrations issued under theRadiation Protection & Control Act 2021. This includes theprocessing, determination and maintaining of radiation licensingand registrations records within set standards and provides inputinto the development of policies and procedures. The role isprimarily responsible for coordinating and assessing all radiationexaminations by the public whilst providing additional feedback andensuring all examinations are run smoothly according to theexamination standards and practice. The position is alsoresponsible for determining the eligibility of radiation licenceand registration applications and dealing with more complexlicensing/registration issues/customers.
- Proven leadership skills in a customer service environment,including the ability to provide direction, training, mentoringand support to a Licensing Team governed by prescribedtimeframes when dealing directly with licensees and thepublic.
- Demonstrated ability to critically interpret and implementlegislation, policies and practices and communicate thisinformation both verbally and in writing to a wide range ofstakeholders in the interests of efficiency and improvedcustomer service.
- Ability to identify emerging or existing issues relating towork practices or systems and initiate a strategic risk-basedapproach to resolving these identified issues.
- Ability to work independently under broad direction toidentify performance outcomes, plan appropriate courses ofaction and deliver on established business plans and projectobjectives.
- Demonstrated ability to exercise judgement when dealingwith conflict situations, resolve problems and organisepriorities to ensure stakeholder demands are met and workflowis maintained.
- Experience in maintaining and enhancing the accuracy andintegrity of new and existing database information, relating tolicensee records and branch files.
- Experience in the preparation and analysis of managementreports and written correspondence.
- A demonstrated commitment to health, safety andwelfare.
About Us
As South Australia's independent environmental regulator, theEnvironment Protection Authority (EPA) plays a key role inprotecting people and the environment from harm and supportingsustainable development for the benefit of current and futuregenerations.
We work closely with industry, the community and government toprotect our unique natural environment while supporting economicgrowth and improving wellbeing.We aim to be a trusted regulator byadopting best practice regulatory principles in administering SouthAustralia's environmental laws. This means being proportionate,accountable, consistent, transparent and targeted (the PACTTprinciples) in providing our regulatory services.
What the EPA Offers
The EPA recognises the importance of balance and wellbeing andoffers a range of different flexible working arrangements. Theseinclude flexitime (flexible start and finish times), working fromhome, part time, job share, compressed weeks and purchasedleave.
Desirable Qualifications, Knowledge or Experience
- Post-secondary studies in business and/or environment.
- Proven ability to manage the development and implementationof new administrative systems and procedures.
- Proven ability to identify issues and implement changes topolicies or procedures in the interests of efficiency andimproved customer service.
- Ability to recognise and contribute to the training anddevelopment needs of other team members.
- Experience in the interpretation and application oflegislation and regulations.
Remuneration
ASO4 ($82,212 - $86,180 adjusted to 0.8 FTE) + 12% super added to your choice of super fund.
Contract
Term contract (until 20 August 2027) and part time (30 hours perweek).
Special Conditions
- This role has been designated as a Position of Trustpursuant to the standards required in the Australian GovernmentProtective Security Policy Framework. A current National PoliceClearance is essential.
- The incumbent may be required to work out of hours and asthe need arises.
Enquiries
Robyn Mellow
Senior Adviser Licensing
Phone Enquiries: 8204 2108
Email Enquiries: robyn.mellow@sa.gov.au
Diversity and Inclusion
At the EPA, we prioritise diversity, equity, and inclusion, ensuring a safe and respectful work environment for everyone. With support from our employees, we focus on access, equality, inclusion and wellbeing in all we do. As a WE'RE EQUAL organization, we commit to a vision for South Australia as an open, inclusive society that embraces and supports difference and diversity. Our initiatives including the White Ribbon program and Reconciliation Action Plan, aim to create a meaningful impact in our workforce and community.
We welcome applications from people with diverse backgrounds including all ages, gender identities, Aboriginal and Torres StraitIslander peoples, those with disabilities, culturally and linguistically diverse communities, and LGBTQIA+ individuals.
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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Senior Administrative Officer in Adelaide employer: I WORK FOR SA
The Department for Infrastructure and Transport is an exceptional employer located in the heart of Adelaide CBD, offering a collaborative and inclusive work culture that values diversity and innovation. Employees benefit from ongoing professional development opportunities, competitive remuneration, and the chance to contribute to meaningful projects that enhance the safety and efficiency of South Australia's transport network. With a commitment to flexible working arrangements and a supportive environment, this role is ideal for those looking to make a positive impact in their community.
