Our client is a global leader in analytical and medical instrumentation who support the life sciences & pharmaceutical industries. As a Technical Support Technician, you'll support with installation and maintenance of a wide range of diagnostic imaging equipment.
Responsibilities
- Develop a strong knowledge of the company's product range
- Perform installations and maintenance of medical instrumentation
- Conduct preventative maintenance, fault diagnosis, and repairs
- Support sales staff with technical information and knowledge.
- Respond in a timely manner to customer complaints
- Maintain detailed and accurate records of service visits
- Assisting with service contract renewals and finding new service business opportunities
Must Have
- Restricted electrical license
- Available for a rotating on-call roster
- Available for regional, domestic and international travel
Skills / Experience
- Degree, diploma, or trade certification in Electronics or Electrical field
- Experience in field service of medical devices
- Network and Dicom set up experience essential
- Ability to work independently and be proactive
- Valid driver's licence and eligibility to work in Australia
- Willingness to travel domestically and internationally as required
What's On Offer
- Competitive base salary + car allowance + on call allowance
- Laptop, phone, toolkit, and fuel card provided
- Structured onboarding and ongoing training
Field Service Technician employer: i-Pharm Consulting
i-Pharm Consulting is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With a focus on professional development, you will have ample opportunities to grow your expertise in regulatory affairs while working remotely across Australia and New Zealand. The company offers competitive benefits and a supportive environment that encourages meaningful contributions to the healthcare sector.
