This position sits within a globally recognised medical device leader in pacemaker, ICD, CRT and leadless pacing technologies. The Field Technical Specialist will provide hands‐on clinical and technical support to healthcare professionals across NSW and ACT. The technical specialist will support device implant procedures, follow‐up with clinics, troubleshooting activities and educational programs, while maintaining strong customer relationships throughout the territory.
LOCATIONS
Sydney, NSW / Canberra, ACT
ABOUT THE COMPANY / ROLE
This position sits within a globally recognised medical device leader in pacemaker, ICD, CRT and leadless pacing technologies. The Field Technical Specialist will provide hands‐on clinical and technical support to healthcare professionals across NSW and ACT. The technical specialist will support device implant procedures, follow‐up with clinics, troubleshooting activities and educational programs, while maintaining strong customer relationships throughout the territory.
RESPONSIBILITIES INCLUDE
- Provide technical support during pacemaker, ICD, CRT and leadless device implantation procedures
- Support post-operative follow-up clinics and device optimisation activities
- Troubleshoot device‐related issues and provide clinical guidance to healthcare professionals
- Deliver product training and education programs to clinicians and hospital staff
- Maintain advanced knowledge of Abbott's Cardiac Rhythm Management portfolio
- Partner with Territory Managers to support customer needs and territory objectives
- Assist with product launches and market development initiatives
- Gather and communicate customer feedback, market intelligence and competitor activity
- Ensure all administrative, reporting and compliance requirements are completed accurately and on time
- Attend internal product and clinical training programs, including certification requirements
- Participate in the on‐call roster associated with the role
- Build and maintain strong clinical relationships across hospitals and healthcare networks throughout NSW and ACT
SKILLS & EXPERIENCE
- Tertiary qualification in Biomedical Engineering, Medical Science, Nursing, Cardiac Technology or a related discipline
- Minimum 2 years' experience working with Cardiac Rhythm Management products
- Experience supporting pacemaker, ICD and CRT implant procedures
- Strong clinical troubleshooting and customer engagement skills
- Ability to work autonomously within a field‐based environment
- Willingness to travel across NSW and ACT, with occasional interstate travel as required
- Ability to participate in an on‐call roster
BENEFITS
- Opportunity to join a globally recognised medical device organisation
- Exposure to innovative cardiac rhythm management technologies
- Work closely with leading cardiologists and electrophysiologists
- Comprehensive training and professional development opportunities
- Diverse and rewarding field‐based clinical support role
Clinical Field Specialist employer: i-Pharm Consulting
i-Pharm Consulting is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With a focus on professional development, you will have ample opportunities to grow your expertise in regulatory affairs while working remotely across Australia and New Zealand. The company offers competitive benefits and a supportive environment that encourages meaningful contributions to the healthcare sector.
