Our client is a global med tech company specialising in infection prevention, sterilisation, and contamination control solutions for healthcare industries. They are seeking a Field Service Engineer to install, maintain, and support hospitals and healthcare providers across Brisbane. This is a hands‑on, field‑based role that blends technical expertise with strong interpersonal and commercial acumen.
This role is ideal for someone with a strong technical background and excellent interpersonal skills. You’ll be responsible for installing, validating, maintaining, and repairing medical equipment, liaising with healthcare professionals on site.
Responsibilities include:
- Developing and executing technical service functions for sterilisers, washers, and endoscopy reprocessing equipment
- Performing equipment installations, preventive maintenance, validations, and field repairs
- Providing responsive customer support via site visits, phone, and email
- Delivering in‑service sessions and supporting clinical trials to demonstrate product applications
- Conducting user, application, and technical training for healthcare staff
- Logging and managing product complaints in line with company procedures
- Assisting with spare parts inventory and documentation
- Maintaining accurate records of preventive maintenance and troubleshooting activities
- Managing equipment and spares database, including tracking movement and repair status
- Delivering high‑quality after‑sales support and building strong client relationships
- Participating in on‑call duties as required, with flexibility for short‑notice assignments
Skills & Experience
- Restricted Electrical license required
- Medical industry background preferred - experience in Endoscopy, Surgical, CSSD, or Sterilisation environments is highly desired.
- Minimum 2 years’ experience in fault diagnosis and repair in medical devices
- Experience with boiler, steam, air, water, and hydraulic systems is desirable
- Strong commercial acumen and people skills
- Strong documentation and reporting skills in a highly regulated industry
BENEFITS
- Competitive salary + Incentive Compensation Plan (ICP) bonus
- Car allowance, fuel card, company expense card, phone, and laptop
- Comprehensive onboarding and ongoing training
- Access to a world‑class engineering knowledge base
- Work‑life balance - the company assigns you your own sites based on your nearby location, with support to other sites when workload requires.
- Supportive team culture with ongoing personal and professional development
#J-18808-Ljbffr
Field Service Engineer in Brisbane employer: i-Pharm Consulting
i-Pharm Consulting is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With a focus on professional development, you will have ample opportunities to grow your expertise in regulatory affairs while working remotely across Australia and New Zealand. The company offers competitive benefits and a supportive environment that encourages meaningful contributions to the healthcare sector.
