Excellent work environment with great camaraderie
Ability to grow within the role
Competitive pay rates + annual remuneration reviews
About the Role
We are seeking a highly motivated, detail-orientated, and experienced Administrator to join our team at Keswick. The successful candidate will be responsible for providing an efficient and professional administrative service to ensure we are meeting our contractual obligations which in turn contributes to the superior service level we are known for providing within our industry. At HydroChem, we recognise we recognise that providing great service is a team effort. Read further if you're interested in this opportunity to join our team.
Your day can include completing the following range of tasks:
Managing incoming phone calls, emails, and general administrative enquiries
Coordinating and processing View & Approve requests across SA and NT
Processing invoices, claims, and associated documentation
Managing and maintaining customer portals and internal administrative systems
Maintaining registers, databases, and records to ensure data integrity and compliance
Reviewing information across internal systems to ensure customer service commitments and contractual obligations are being fulfilled
Preparing customer review reports by compiling and analysing data from a range of systems
Distributing Improvement Notices and maintaining related records
Assisting with coupon processing and supporting operational teams with administrative requirements
General office administration duties including stock ordering, mail management, filing, and office coordination
About You
3+ years experience required covering a similar range of tasks
Intermediate proficiency with MS Office (Excel, Word & Outlook)
Experience working with databases, portals, and business systems (Salesforce experience is an advantage)
Excellent written and verbal communication skills coupled with a strong attention to detail. Confidence in communicating with others.
Strong time management skills, with the ability to work independently and meet processing deadlines.
True team member with the willingness to help others
Experience dealing with facilities management companies such as Ventia
About Us
Most people have never heard of or are unaware of what "water treatment" is! At HydroChem, we maintain crucial water and cooling installations at facilities many of us visit daily - shopping centres, airports, and universities. The water treatment industry contributes to our environment's health and prevents disease outbreaks.
We are one of Australia's leading water treatment companies, with a proud history spanning over 40 years. From small beginnings, we now have branches in every state and territory across Australia. We provide the highest quality service using both digital and chemistry technology.
We value inclusion and diversity – We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ people, people from our multicultural communities, or people for whom English is a second language, people with disabilities, older Australians and parents returning to the workforce.
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Administrator in Adelaide employer: HydroChem
Hydrochem is an exceptional employer located in Acacia Ridge, Brisbane, offering a vibrant work culture that prioritises camaraderie and professional growth. With competitive pay rates, ongoing training led by industry experts, and a strong commitment to employee development, Hydrochem empowers its team to excel in a supportive environment. Join us to make a meaningful impact in the water treatment industry while enjoying a fulfilling career with ample opportunities for advancement.
