At a Glance
- Tasks: Welcome guests, manage luggage, and share local Melbourne tips.
- Company: Hyatt Centric, a vibrant hotel with a focus on guest experience.
- Benefits: Discounted stays, gym access, career development, and a supportive team culture.
- Other info: Flexible hours with opportunities for growth and personal development.
- Why this job: Join a dynamic team and create memorable experiences for guests in a stunning location.
- Qualifications: Full Australian driver’s license and excellent time management skills required.
The predicted salary is between 49500 - 60500 $ per year.
Langlands Restaurant & Bar on level 25 is the hotel's signature dining destination, drawing on Melbourne's food culture for a menu and drinks program suited to celebrations of every kind. The hotel is just minutes from the Docklands and Southbank precincts, close to the city's convention centres, entertainment and major sporting venues.
As the Bell Desk Attendant you will be responsible for promptly assisting guests arriving and departing the hotel. As an ambassador for the Hyatt Centric brand and our values, your interactions with our guests will leave them with a lasting impression.
Some of the responsibilities include:
- Welcome and farewell all guests arriving and departing the hotel.
- Note arrival and departure details and arrange luggage assistance, storage and transportation needs.
- Safely navigate our onsite car park to valet park all guest vehicles.
- Handle guest enquiries and requests, assisting Front Desk and Concierge as needed.
- Move luggage, amenities and ad-hoc items efficiently to and from the guestrooms.
- Be a local Melbourne Expert and engage with our guests sharing your knowledge on the city's hidden gems.
- Be on hand to assist in an emergency situation where required.
Qualifications:
- Full Australian driver’s license with the ability to operate both manual and automatic vehicles (International driver’s license may be considered).
- Excellent time management skills with the ability to multi-task.
- The flexibility to work on a rotating 24/7 roster, including weekends and public holidays.
- The ability to create relationships and possess great attention to detail.
- Responsible Service of Alcohol (RSA) Certificate.
Culture Statement:
We Are Team Centric! Team Centric brings together all departments with a “got your back” attitude. We embrace flexibility and enable adaptability both inside and outside our role and job descriptions. We encourage each other to be our authentic selves and to create meaningful, personalised experiences for our colleagues and guests. Each team member plays a vital role in fostering a sense of belonging and purpose at work. Collaborating together, we promote growth and spark innovation, using our pride to strive toward collective goals and fueling our passion for what we do. Our team respects each other's uniqueness, ensuring everyone feels safe, valued, and included.
Hyatt Centric employees enjoy, but are not limited to:
- Complimentary and discounted accommodation at Hyatt Hotels worldwide for you and your family.
- Work attire laundering services available for your convenience.
- Complimentary use of Hotel Gym & 25m Heated Pool.
- Complimentary barista coffee daily.
- Discounted dining in Langlands’ Restaurant and Bar.
- Investment in your career development through training, opportunities and mentorship.
Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
Bell Desk Attendant in Melbourne employer: hyatt
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