Close Inclusive Collection Job Postings Notification
\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel - like the proper way to make a bed or how to best handle luggage - it's critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means. \"
Andaz Gold Coast | Broadbeach, Queensland
Sunlight on the water. Music in the air. Plates made for sharing. Drinks served cold, bright and right on time.
At the Andaz Gold Coast Pool Club, every shift moves with energy. We're looking for an experienced Food & Beverage Team Leader who knows how to bring people together, keep service flowing and create a poolside experience guests remember.
The role
As F&B Team Leader, you'll support the daily operation of Pool Club while leading colleagues on shift. You'll be present on the floor, setting the pace, guiding the team and making sure every guest feels genuinely welcomed.
You will:
- Lead and motivate Pool Club colleagues during service
- Coordinate daily floor operations, section allocations and breaks
- Deliver warm, confident and efficient food and beverage service
- Maintain strong product knowledge across menus, cocktails and beverages
- Support opening, closing, cash-handling and stock-control procedures
- Respond to guest feedback with care and sound judgement
- Maintain presentation, cleanliness, hygiene and safety standards
- Coach colleagues in the moment and help create a positive team culture
- Work closely with culinary, bar and hotel teams to keep service seamless
Qualifications
About you
You bring personality, pace and attention to detail. You enjoy being part of the action and know how to lead without losing the joy of service.
You will ideally have:
- Previous experience in a supervisory or team-leader role within a restaurant, bar, hotel or high-volume venue
- Strong food, wine, cocktail and beverage knowledge
- A genuine passion for hospitality and guest connection
- Confidence leading a team in a busy, outdoor environment
- Clear communication and practical problem-solving skills
- Availability across weekends, evenings and public holidays
- A current Queensland RSA certificate
- Full Australian working rights
What you'll find here
Andaz is curious, expressive and deeply connected to place. At Andaz Gold Coast, you'll join a hotel shaped by ocean light, local creativity and a fresh approach to luxury hospitality.
Our colleague benefits include:
- Food and beverage discounts
- Duty meals and coffee while working
- Discounted parking
- Access to wellbeing initiatives and our Employee Assistance Program
- Learning, development and career opportunities across Hyatt
Bring your energy. Lead with heart. Make Pool Club your place.
Grand Hyatt San Francisco | San Francisco , CA , US
Our family is always growing. Want to be in the know?
Team Leader - Pool Club (Pre-Opening) in Gold Coast employer: Hyatt Hotels Corporation
At Andaz Gold Coast, we pride ourselves on fostering a vibrant work culture that values individuality and local connections. As a Concierge Assistant Manager, you will not only have the opportunity to create memorable experiences for our guests but also benefit from ongoing professional development and a supportive team environment. With a focus on personal growth and a genuine love for the Gold Coast, working here means being part of a family that celebrates curiosity and creativity in every guest interaction.
