Branch Manager in Sydney

Husqvarna Australia is the market leader in the supply of diamond tools, equipment and accessories to the construction industries.

We design, manufacture and distribute one of the largest ranges in the world –

Husqvarna Construction Equipment .

Ready to take ownership of a busy, customer‑focused branch and lead a capable team to new levels of performance? We’re looking for an experienced

Branch Manager to run the day‑to‑day operations, commercial results and customer experience of our Professional Contractor Service Centre at Wetherill Park.

This is a hands‑on leadership role where you’ll build capability, strengthen culture and ensure our contractor customers receive exceptional service, product knowledge and technical support.

Key responsibilities include

• Team Leadership — Coach, develop and motivate employees across counter, warehouse and workshop functions to build capability, accountability and a strong service culture.
• Branch Performance — Manage sales, profitability, inventory, service turnaround, customer satisfaction and operational KPI targets.
• Inventory Control — Oversee stock accuracy, ordering disciplines and warehouse standards to support product availability and working capital targets.
• Workshop Operations — Ensure service job management, workflow and customer communication meet agreed turnaround times and quality expectations.
• Customer & Stakeholder Relationships — Build strong relationships with contractors, internal sales teams and support functions to identify growth opportunities and resolve issues quickly.
• Safety & Compliance — Maintain compliance with WHS requirements, housekeeping standards, audit controls and branch security procedures.
• What You’ll Bring
• Minimum 2 years’ experience leading a branch, service centre, warehouse, retail trade or contractor‑facing team environment.
• Demonstrated achievement of KPI, sales and operational targets.
• Proven ability to lead teams, manage escalations, control inventory and drive profitability.
• Commercial Acumen to interprets sales, margin, inventory and service data confidently.
• Coaches, motivates and holds teams accountable in a busy environment.
• Technical Curiosity to learn equipment, consumables, parts and service solutions.
• Strong interpersonal skills with the ability to influence and collaborate.
• Systems Literacy to be comfortable using CRM and related systems.
• Self‑starter with strong initiative and follow‑through and clear thinker who works effectively across teams.
• Ability to manages deadlines and priorities well.
• Why Join Husqvarna

You’ll lead a capable team, shape branch performance and work with a respected brand known for quality, innovation and strong contractor relationships.

This is a role where your leadership directly influences customer satisfaction, commercial results and team culture.

At Husqvarna, we encourage an inclusive working environment and strongly believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and thereby, our customers.

Husqvarna Australia Pty Ltd is an equal opportunity employer and all appointments are based on merit.

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