Customer Service Team Lead – Rostering & Care Delivery

Customer Service Team Lead – Rostering & Care Delivery

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a dynamic team in delivering top-notch rostering and care coordination for home care services.
  • Company: ADSSI Limited, a dedicated provider of home care services in Tuggerah.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Join a passionate team committed to providing exceptional care across the Hunter and Central Coast.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience with rostering systems and a valid NSW driver's licence required.

The predicted salary is between 63000 - 77000 $ per year.

ADSSI Limited in Tuggerah is seeking a Team Leader, Customer Service to lead a busy frontline team delivering rostering and care coordination for home care services across the Hunter and Central Coast.

You'll oversee rostering in line with care plans and funding, monitor fill rates and travel, plan rosters by location, manage urgent changes, and report on budgets and trends to the Manager, Customer Service & Intake.

Experience with rostering systems and a NSW driver's licence are required.

Customer Service Team Lead – Rostering & Care Delivery employer: Hunter Recruitment Group

Kurri Kurri Community Services (KKCS) is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those passionate about community care. With genuine flexibility in work arrangements, NFP salary packaging benefits, and a strong focus on employee wellbeing, KKCS fosters professional growth and teamwork within its dedicated Support at Home team. Join us to make a meaningful impact in the lives of older people while enjoying a fulfilling career in a local not-for-profit organisation.

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Contact Details:

Hunter Recruitment Group Recruitment Team

We think you need these skills to ace Customer Service Team Lead – Rostering & Care Delivery

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Teamwork
Flexibility