Clinical Support Officer – Outpatients, Switchboard and Mailroom in Newcastle

Clinical Support Officer – Outpatients, Switchboard and Mailroom in Newcastle

Newcastle Temporary 73915 - 76219 $ / year (est.) On-site
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At a Glance

  • Tasks: Support a busy clinical team with essential admin tasks and ensure smooth operations.
  • Company: Join a diverse health organisation committed to inclusive care.
  • Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
  • Other info: Encouraging applications from Aboriginal and Torres Strait Islander people.
  • Why this job: Make a real difference in healthcare while developing your admin skills.
  • Qualifications: Willingness to undertake Certificate III in Health Administration or equivalent.

The predicted salary is between 73915 - 76219 $ per year.

Employment Type: Temporary Full Time to Dec 2027

Position Classification: Admin Clinical Support Officer Level 3

Remuneration: 73915.12 - 76218.8 per annum

Hours Per Week: 38

Requisition ID: REQ699357

Closing Date: Sunday 1 November 2026

Be the organised admin backbone of a busy clinical team as the Clinical Support Officer – Outpatients, Switchboard and Mailroom - Targeted. This position is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable applicants to promote equal or improved access. Applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

What you’ll be doing:

  • Provide timely and accurate administrative transactional services to support the provision of clinical services across the service under the direction of the nursing/midwifery unit manager (N/MUM).

What we’re looking for:

You’ll be an admin professional who is organised, dependable and comfortable juggling a mix of tasks. In this role you will:

  • Support and participate in the administrative aspects of activities such as numerical profiling, quality accreditation processes and incident management.
  • Maintain ward/unit rosters including approved roster changes, utilising relevant IT systems.
  • Undertake administrative tasks in workforce related matters including rostering, recruitment, performance reviews, leave and payroll.
  • Act as a proxy for the manager to liaise with services such as Health Share to clarify staff pay and leave enquiries.
  • Undertake tasks aimed at supporting and facilitating the efficient and timely recruitment of staff to the ward/unit.
  • Assist with the replacement of staff from casual pools as directed by the Service Manager.
  • Monitor audit and organise the purchase of medical and non-medical supplies and equipment.
  • Organise, schedule and provide documents to attendees for meetings involving medical, nursing and allied health staff.
  • Assist with the daily scheduling of staff to ensure relevant information is provided to support the timely conduct and completion of multidisciplinary ward rounds.
  • Other general administration tasks to support the health care team.

Qualifications:

  • Hold or is willing to undertake a Certificate III in Health Administration or equivalent.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process.

Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support.

Additional Information:

  • This is a Category A position.
  • Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer.
  • All new employees must agree to comply with the requirements outlined in the policy.
  • We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
  • An eligibility list will be created for future temporary full or part time vacancies.

Clinical Support Officer – Outpatients, Switchboard and Mailroom in Newcastle employer: Hunter New England Health

Cessnock District Hospital is an exceptional employer, offering a supportive and collaborative work culture that prioritises teamwork and professional development. As an After Hours Nurse Manager, you will benefit from comprehensive orientation, ongoing learning opportunities, and a range of employee perks including salary packaging and fitness programs, all while making a meaningful impact in a vibrant rural community known for its charm and modern conveniences.

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Contact Details:

Hunter New England Health Recruitment Team

We think you need these skills to ace Clinical Support Officer – Outpatients, Switchboard and Mailroom in Newcastle

Communication Skills
Problem-Solving Skills
Flexibility
Time Management
Adaptability
Teamwork
Organizational Skills