Our Orthopaedic Specialist Practice is located in Cooks Hill, and we are seeking a skilled and experienced Medical Receptionist to join our team of dynamic, professional and passionate individuals. This is a part time position (24-28 hours/week) that will play an important role in supporting the administration and clinical team to ensure exceptional first-class, patient-centered services are provided.
Administrative responsibilities
- Providing exceptional service to patients during clinics and over the phone
- Exceptional and professional communication with partnering services
- Scheduling and managing patient appointments
- Assisting patients with paperwork
- Maintaining accurate and up-to-date patient records
- Handling medical correspondence and transcriptions
- Typing medical dictations
- Assisting with billing during clinics
- Working collaboratively as part of a professional and supportive Administration Team
Essential skills/experience
- Minimum 2 years' experience in a medical administration role.
- Ability to work under pressure and multitask while demonstrating a strong ability to prioritise and organise effectively.
- Demonstrate exceptional communication and interpersonal skills with patients and partnering services.
- Excellent attention to detail to ensure patient records/files are accurate and up to date.
- Experience withClinic to Cloud, Gentu or other similar medical practice software.
- Thorough understanding of, and meeting confidentiality requirements associated with recording and maintaining patient, practice and service information
- Ability to follow directions and work independently/part of a team effectively.
Hours and renumeration
Part time: 24-28 hours/week. Expected to be available for some early starts (8am) OR late finishes (6pm)
Wage: $32-$37/hour (determined by experience and skill set)
