At a Glance
- Tasks: Support clients during their home build journey and provide regular updates.
- Company: Join Hunter Homes, a supportive and collaborative construction team.
- Benefits: Career development opportunities and a chance to create outstanding client experiences.
- Other info: Dynamic role with opportunities to manage multiple clients and priorities.
- Why this job: Be the trusted face for clients and help build their dream homes.
- Qualifications: Strong communication skills and experience in client liaison or construction administration preferred.
The predicted salary is between 47250 - 57750 $ per year.
Hunter Homes is looking for a proactive and client-focused
Site Liaison to join our construction team.
This role is dedicated to supporting our clients throughout the onsite build journey, ensuring they remain informed, supported, and confident as their dream home takes shape.
As the main point of contact during the build phase, you will provide regular updates, manage client queries, and work closely with our construction and operations teams to ensure a seamless experience.
This role requires exceptional communication skills, strong problem-solving abilities, and the ability to remain calm and professional in a fast-paced environment.
Key Responsibilities
- Act as the primary liaison for clients once construction has commenced.
- Build and maintain strong, professional relationships with clients throughout the build.
- Provide clients with regular updates on site progress and upcoming milestones.
- Communicate clearly any site issues, delays, or changes, offering solutions where possible.
- Coordinate with internal departments and site teams to ensure accurate and timely information is relayed to clients.
- Answer and manage client queries efficiently and with care.
- Handle challenging or disappointed clients with professionalism, empathy, and patience.
- Ensure accurate record-keeping in company databases and systems.
- Meet and exceed KPI targets related to client satisfaction and communication.
- Support the construction team with the coordination of approvals, certificates, and essential documentation where required.
About You
- Strong communication and interpersonal skills with a client-first approach.
- Ability to manage multiple clients and priorities while maintaining attention to detail.
- Calm and resilient when dealing with stressful or challenging situations.
- Highly organised with excellent problem-solving skills.
- Previous experience in client liaison, construction administration, or a similar role (preferred).
- Proficiency with Microsoft Office and database systems.
Why Join Hunter Homes?
- Be the trusted face of Hunter Homes for our clients during the most exciting stage of their journey.
- Work within a supportive and collaborative team environment.
- Contribute to building dream homes and creating outstanding client experiences.
- Enjoy opportunities for career development within a growing company.
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Client Site Liaison in Port Macquarie employer: Hunter Homes
Hunter Homes is an exceptional employer that prioritises quality construction and client satisfaction while fostering a supportive work culture. As a Senior Site Supervisor in the Tamworth region, you will benefit from comprehensive training, opportunities for professional growth, and the chance to work with a dedicated team committed to excellence. Join us to build not just homes, but a rewarding career in a thriving community.
