Hunter Douglas Australia is seeking a Customer Experience Team Leader to guide a team of Customer Experience Specialists and elevate service delivery across phone, email and CRM systems.
Reporting to the National Customer Service Manager, you will coach and develop staff, manage escalations and work closely with Sales, Manufacturing, Supply Chain and Operations to deliver seamless customer outcomes. A customer-focused leader with a track record of improving metrics is ideal.
Customer Experience Team Lead: Coaching & Ops Excellence employer: Hunter Douglas Australia
At Hunter Douglas, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Payroll Accountant, you'll benefit from hybrid working arrangements, on-site parking, and unique perks like birthday leave, all while enjoying accelerated learning and career development opportunities in a supportive environment. Join us to contribute to our mission of becoming the world's most loved window covering company, where your expertise is valued and rewarded.
