- Manage day-to-day relationships with key account partners
- Support new partner discussions, proposals and onboarding
- Coordinate store launches, promotions and marketing campaigns with partners
- Monitor account performance and identify opportunities to improve sales and order growth
- Prepare regular performance reports and updates for partners
- Work with internal Marketing, Operations, Product, Tech and Finance teams to resolve partner requests and support projects
- Maintain accurate account information and follow up on ongoing actions
- Support the team in developing new national and local partnership opportunities
Key Responsibilities
- Manage day-to-day relationships with key account partners
- Support new partner discussions, proposals and onboarding
- Coordinate store launches, promotions and marketing campaigns with partners
- Monitor account performance and identify opportunities to improve sales and order growth
- Prepare regular performance reports and updates for partners
- Work with internal Marketing, Operations, Product, Tech and Finance teams to resolve partner requests and support projects
- Maintain accurate account information and follow up on ongoing actions
- Support the team in developing new national and local partnership opportunities
What We're Looking For
- Experience in Account Management, Business Development, Partnerships or a similar client-facing role
- Experience in food delivery, hospitality, e-commerce or technology is preferred
- Good communication and relationship management skills
- Comfortable working with data and preparing basic performance reports
- Organised and able to manage multiple accounts and tasks at the same time
- Proactive, responsible and comfortable working independently
- Professional proficiency in both English and Mandarin Chinese is required, as the role involves communication with both external partners and internal teams
- Good understanding of Australian business culture and professional communication
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Digital Marketing Specialist - Mandarin Speaking in Melbourne employer: HungryPanda Ltd 熊猫外卖
HungryPanda Ltd offers a dynamic work environment that fosters creativity and innovation, making it an excellent employer for those passionate about marketing and partnerships. With a strong focus on employee growth, the company provides ample opportunities for professional development and collaboration within a diverse team. Located in Australia, employees benefit from a vibrant culture that values bilingual skills, particularly in English and Mandarin, enhancing both personal and professional experiences.
