Hume City Council is seeking a proactive Team Leader Customer Experience to manage frontline reception and café teams across leisure facilities. You will drive service excellence, ensure safe and welcoming operations and model continuous improvement.
Leading recruitment, rostering, and staff coaching, you will work with coordinators to maintain peak workforce levels and high customer standards within a busy community environment.
Team Leader, Customer Experience – Leisure & Community in Canberra employer: Hume City Council
Hume City Council is an exceptional employer, offering a collaborative and inclusive work culture that prioritises diversity and gender equality. As part of the Northern Alliance for Greenhouse Action, employees have the unique opportunity to lead impactful climate initiatives while benefiting from professional development and a competitive salary package. With a strong commitment to community outcomes and employee well-being, Hume City Council fosters an environment where everyone can thrive and contribute meaningfully to local government efforts.
