MSP Level 2 Service Desk Engineer – Remote in Melbourne

MSP Level 2 Service Desk Engineer – Remote in Melbourne

Melbourne Full-Time 45000 - 55000 $ / year (est.) On-site
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At a Glance

  • Tasks: Solve technical problems in cloud, networking, and security while delivering top-notch customer support.
  • Company: Join a well-established Managed Service Provider with a focus on collaboration.
  • Benefits: Enjoy remote work flexibility and opportunities for professional growth.
  • Other info: Great career advancement opportunities in a supportive environment.
  • Why this job: Be a key player in a dynamic team, making a real difference for diverse clients.
  • Qualifications: Experience in technical support and a passion for problem-solving.

The predicted salary is between 45000 - 55000 $ per year.

Humanised Group is partnering with a well-established MSP to recruit a Level 2 Service Desk Engineer.

This role suits someone who enjoys solving technical problems across cloud, infrastructure, networking, security and end-user environments, delivering excellent customer experiences.

You will be part of a collaborative service team supporting a diverse client portfolio and act as a key escalation point for incidents.

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MSP Level 2 Service Desk Engineer – Remote in Melbourne employer: Humanised Group

Humanised Group is an exceptional employer that fosters a supportive and collaborative team environment, perfect for a Business Analyst looking to make a meaningful impact. With strong development and mentoring opportunities, a hybrid working arrangement, and the added benefit of NFP salary packaging, employees can thrive both personally and professionally while contributing to ongoing organisational transformation.

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Contact Details:

Humanised Group Recruitment Team

We think you need these skills to ace MSP Level 2 Service Desk Engineer – Remote in Melbourne

Technical Problem Solving
Cloud Computing
Infrastructure Management
Networking Skills
Security Knowledge
End-User Support
Customer Service Excellence