About the opportunity
A well-known Queensland not-for-profit organisation is modernising its core business systems, including a new Microsoft Dynamics CRM platform that brings services onto one unified system. The ICT team supports the whole organisation, and this program is central to how it will work in future. We’re looking for an experienced Senior IT Business Analyst to connect business objectives with technology delivery. You’ll guide requirements, process design and testing through to a successful deployment and adoption.
What you’ll be doing
- Gathering and documenting detailed business requirements with department heads, end users and technical experts
- Mapping “as-is” processes, identifying gaps and designing optimised “to-be” processes, including automation opportunities
- Translating requirements into functional specifications and solution design documents covering configuration, customisation and integration
- Working with IT teams to ensure smooth integration between existing systems and the new CRM, maintaining data integrity, security and compliance
- Developing test plans, scenarios and test cases, and coordinating user acceptance testing
- Creating user training materials and system documentation, and delivering training sessions
- Supporting change management and continuous improvement after go-live
What you’ll bring
- 5+ years commercial experience as a Business Analyst in a technology environment
- Business process modelling (BPMN) experience with at least one BPM authoring tool
- Proficiency in data modelling, prototyping and wireframing
- Broad understanding of IT systems, databases, applications, networks and cloud services
- Experience across a range of project types and sizes, from small and simple to large and complex
- Excellent communication and stakeholder management skills, with the ability to switch between teams and work streams
Highly regarded
- Microsoft Dynamics 365 CRM experience (strongly preferred)
- Exposure to BI reporting (e.g. Power BI)
- Microsoft Dynamics ERP, Finance and/or HRMS systems, or Azure/AWS and integration experience
Diversity, Equity & Inclusion at HudsonHudson
Diversity, Equity & Inclusion at HudsonHudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.
Casual Loading
Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.
Restrictions on Victorian Labour Hire Roles
Due to current Victorian labour hire licence restrictions, Hudson is not advertising, offering or accepting applications for contract, temporary or labour hire roles that are based in Victoria or otherwise connected to Victoria. This includes contract, temporary or labour hire roles where the candidate resides in Victoria, even if the role is based in another state. These restrictions do not apply to permanent or fixed term employment opportunities.
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Senior IT Business Analyst in Brisbane employer: Hudson
As a well-established QLD state government agency, we offer a dynamic and inclusive work environment in Brisbane, where the Data/AI Architect will play a pivotal role in shaping the future of our Intelligence Technology program. Our commitment to employee growth is reflected in our long-term contracts and opportunities for professional development, while our hybrid work model promotes a healthy work-life balance. Join us to be part of a team that values innovation, collaboration, and the responsible use of technology to drive meaningful change in the community.
