At a Glance
- Tasks: Manage social media messages and emails, providing quick responses and routing complex issues.
- Company: Join Hrstalentsolutions, a remote-first team focused on effective communication.
- Benefits: Flexible hours, work from anywhere, and a supportive team environment.
- Other info: Full-time or part-time options available with clear career progression.
- Why this job: Be the voice of our brand and help solve real customer queries.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 63000 - 77000 $ per year.
Hrstalentsolutions is seeking a Social Media Message Triage Assistant to join our remote team.
You will read messages from the social inbox and email, provide short, approved responses, and route more complex issues to the appropriate team.
The role emphasizes accurate handoffs, privacy, and keeping records clear and separate for each conversation.
The position can be full-time or part-time, with hours and channel coverage confirmed during the opening.
Remote Social Inbox Triage Specialist employer: Hrstalentsolutions
Hrstalentsolutions is an exceptional employer that values flexibility and work-life balance, offering both full-time and part-time opportunities for the Remote Social Inbox Triage Specialist role. Our inclusive work culture fosters collaboration and innovation, while providing ample growth opportunities through ongoing training and support. Join us in a remote environment where your contributions are recognised, and you can make a meaningful impact on our clients' experiences.
