At a Glance
- Tasks: Lead technical support, diagnose pump issues, and manage warranty claims.
- Company: Trusted Australian supplier of pumps and water equipment with a supportive culture.
- Benefits: Attractive salary, comprehensive training, and free onsite parking.
- Other info: Encourages diverse applicants and offers great career stability.
- Why this job: Make a real difference for farmers while working in a stable, friendly team.
- Qualifications: Experience in service coordination and a full Australian driver’s licence.
The predicted salary is between 80000 - 85000 $ per year.
For over 15 years, this Australian-owned business has been a trusted supplier of pumps and water equipment to farmers and regional communities nationwide. Known for practical, dependable products backed by genuine technical know-how, they pride themselves on solving real problems for their customers. Based out of their Marrickville office, they offer a welcoming, supportive workplace where your technical background and ideas are truly valued.
Your New Role
This is a great opportunity to take the reins of the technical support and service function. As the Warranty Coordinator / Service Coordinator, you’ll be the go-to technical lead, diagnosing pump and equipment issues over the phone, and getting hands‑on in the workshop with testing and repairs. Dealing mainly with Australian farmers and rural dealers, you’ll deliver clear, practical solutions that keep operations moving.
Key Responsibilities
- Troubleshoot and diagnose pump and technical faults via phone, email, and messaging
- Manage warranty claims and service jobs from end to end
- Advise customers on suitable pump sizing, system upgrades, and installation setups
- Head out on occasional regional visits to run training sessions for distributors
- Keep job tracking, parts, and CRM records up to date
Why You’ll Love It
- Attractive salary of $80k - $85k + super
- Work in a close, stable and supportive team
- Great stability within a long-standing business
- Comprehensive product training across the entire range
- Convenient Marrickville location with free onsite parking
About You
- Experience as a Service Manager, Service Coordinator, Warranty Coordinator, Warranty Manager
- Full Australian driver’s licence and happy to do occasional regional travel
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Warranty Coordinator in Sydney employer: HR Partners
Join a dynamic team in New South Wales as a Quarry Machine Operator, where you will enjoy competitive pay starting at $42.15 per hour, along with flexible hours and the potential for permanent employment. Our supportive work culture prioritises safety and employee growth, offering pathways to develop your skills while working with state-of-the-art machinery in a thriving environment.
