At a Glance
- Tasks: Lead a team of payroll specialists and ensure compliance with client SLAs.
- Company: Join a dynamic company that values diversity and equal opportunities.
- Benefits: Competitive salary up to $160,000 + Super, hybrid work model, and career growth.
- Other info: Flexible location across Australia with a supportive work culture.
- Why this job: Make an impact in payroll management while mentoring a talented team.
- Qualifications: 7+ years of ANZ payroll expertise and proven leadership skills required.
The predicted salary is between 63000 - 77000 $ per year.
The role can be based in Sydney, Melbourne, Brisbane, Perth or Adelaide | Hybrid | Permanent Full time Position
Key Responsibilities
- Client & SLA Delivery: Act as a trusted payroll advisor to ANZ clients, maintaining relationship health, attending client meetings, and ensuring strict compliance with Service Level Agreements (SLAs).
- Team Leadership & Mentorship: Lead, coach, and guide a team of payroll specialists.
Support their professional development and assist them with complex client communications and escalations.
- Operational
Control: Review payroll computations, bank submission files, annual returns, and tax/superannuation lodgments to maintain exceptional accuracy across all client portfolios.
- Conflict Resolution & Continuous
Improvement: Analyze root causes of payroll discrepancies, design preventive solution diagrams/SOPs, and continuously refine operating procedures.
- Implementations & Governance: Manage the setup and database configuration (payroll, leave rules, custom pay structures) for new onboarding clients, collaborating with HQ on bank file authorizations.
- What We Are Looking For
- Outsourcing Industry Pedigree: Proven experience working inside a payroll bureau, BPO, or managed services firm servicing external client accounts.
- 7+ Years ANZ Payroll
Expertise: Expert-level knowledge of Australian & New Zealand payroll processing, tax, superannuation, Kiwi Saver, STP Phase 2, and Modern Award/EBA interpretations.
- Proven Leadership Skills: Demonstrated success in managing, developing, and inspiring regional payroll specialists in a fast-paced delivery environment.
- Solutions-Oriented Mindset: Strong ability to de-escalate client issues, resolve complex calculation errors, and establish preventive workflows under tight deadlines.
- Implementation Track Record: Hands-on experience executing new payroll software onboardings and client database builds from scratch.
- Permanent full time position
- Offering up to $160,000 + Super (can go slightly more based on experience)
- Open to be located anywhere in Australia as they have multiple offices
- 2 days work from home
- *Only shortlisted candidates will be contacted due to the high volume of applications*
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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Payroll Manager employer: HR Partners
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