Financial Services Complaints Investigator – Hybrid in Melbourne

Financial Services Complaints Investigator – Hybrid in Melbourne

Melbourne Temporary 53685 - 65615 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Investigate and resolve consumer complaints in banking and financial services.
  • Company: Join HR Partners, a growing team in Melbourne's financial sector.
  • Benefits: Hybrid work model after initial training, with a supportive team environment.
  • Other info: 6-month temporary role with potential for growth in the industry.
  • Why this job: Make a difference by ensuring fairness in financial services disputes.
  • Qualifications: Analytical skills and a passion for problem-solving required.

The predicted salary is between 53685 - 65615 $ per year.

HR Partners is seeking an objective, analytical Complaints Investigation Specialist to join our growing financial services team in Melbourne.

You will investigate and resolve complaints between consumers and service providers across banking and financial services, handling standard dispute portfolios with fairness and objective criteria.

This is a 6-month temporary assignment. 100% in-office for the first 6–8 weeks, then hybrid (3 days in-office, 2 days working from home).

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Financial Services Complaints Investigator – Hybrid in Melbourne employer: HR Partners

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Contact Details:

HR Partners Recruitment Team

We think you need these skills to ace Financial Services Complaints Investigator – Hybrid in Melbourne

Analytical Skills
Objective Decision-Making
Complaint Resolution
Dispute Management
Attention to Detail
Communication Skills
Fairness in Investigations