At a Glance
- Tasks: Lead and inspire a team while driving sales and delivering exceptional customer experiences.
- Company: Join a dynamic company focused on growth and team culture in Melbourne's South East suburbs.
- Benefits: Enjoy a competitive salary, performance bonuses, and comprehensive training opportunities.
- Other info: Full-time office role with opportunities for professional development and interstate training.
- Why this job: Make a real impact by leading a dedicated team and achieving sales excellence.
- Qualifications: Proven leadership experience and a strong sales track record are essential.
The predicted salary is between 100000 - 105000 $ per year.
Location: South East Suburbs, Melbourne (Fully Office-Based)
Hours: Monday to Friday, 8:45 AM – 5:00 PM (plus 1–2 Saturdays per month)
Salary: $100,000 – $105,000 + Super + Performance Bonus
Training Requirement: Must be available to attend 1 week of paid interstate training commencing November 30th.
About the Role
Are you a dynamic, high-performing leader with a proven track record in driving sales and fostering strong team cultures? We are seeking an experienced Branch Manager to lead, inspire, and grow our dedicated branch team in Melbourne’s South East suburbs. In this fully office-based role, you will take full ownership of branch operations, driving key sales KPIs, delivering outstanding customer experience, and mentoring a team of 3 direct reports to achieve operational and revenue excellence.
- Leadership & Team Management: Direct line management of 3 staff members. Drive engagement, conduct regular 1-on-1 coaching, support individual development plans, and foster a high-performing branch culture.
- Sales & Business Growth: Take ownership of branch acquisition goals and sales KPIs. Identify local growth opportunities and lead conversion strategies.
- Customer Excellence: Maintain exceptional service standards and handle complex customer inquiries or escalations with a first-point resolution mindset.
- Operations & Compliance: Manage daily branch operations, ensure risk and regulatory compliance standards are adhered to, and control expenses within budget parameters.
Key Requirements
- Previous Team Management Experience: Demonstrated experience leading, motivating, and developing employees is essential.
- Sales & KPI Driven: Strong track record of achieving sales KPIs and organizational targets.
- Interstate Travel Availability: Must be available to attend 1 week of interstate training starting November 30th.
- Language Skills: Mandarin fluency (spoken and written) is highly desirable.
- Values & Customer Focus: Highly ethical, empathetic, and collaborative with superior communication skills and a strong commitment to quality service.
- Availability: Ability to work full-time office hours (8:45 AM – 5:00 PM, Monday–Friday) and 1–2 Saturdays per month.
What We Offer
- Competitive Salary: $100,000 – $105,000 base salary + superannuation.
- Incentive Structure: Rewarding performance bonus scheme.
- Comprehensive Training: Full training provided, including a fully funded 1-week interstate training program.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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