Senior Client Experience Lead in Sydney

Senior Client Experience Lead in Sydney

Sydney Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead client experience and streamline service workflows for cross-border financial advice.
  • Company: Hoxton Wealth Group, a forward-thinking financial advisory firm in Australia.
  • Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and client satisfaction.
  • Why this job: Make a real difference in clients' lives while shaping the future of financial advice.
  • Qualifications: Experience in client service and strong leadership skills required.

The predicted salary is between 82800 - 101200 $ per year.

Hoxton Wealth Group in Australia seeks a Senior Client Service Officer to own day-to-day client experience, working with advisers, paraplanners and operations.

This role is a senior contact for clients, guiding junior staff and ensuring service workflows run smoothly across cross-border needs.

You will leverage modern advice technology, identify bottlenecks, and help improve templates, checklists and processes.

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Senior Client Experience Lead in Sydney employer: Hoxton Wealth Group

At Hoxton, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation meets collaboration. Our commitment to investing in modern advice technology not only streamlines processes but also empowers our team to focus on high-value work, ensuring that you can make a meaningful impact on our clients' financial journeys. With ample opportunities for professional growth and a supportive culture that values your input, you'll thrive in a role that challenges you while providing the tools and resources needed for success.

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Contact Details:

Hoxton Wealth Group Recruitment Team

We think you need these skills to ace Senior Client Experience Lead in Sydney

Client Experience Management
Advisory Skills
Team Leadership
Workflow Management
Process Improvement
Cross-Border Financial Knowledge
Modern Advice Technology