Domestic & Family Violence Services Manager

Plus Community, a proud part of Housing Plus, has been providing community services to Regional NSW for nearly 20 years. At Plus Community, we are dedicated to offering a comprehensive range of support services designed to meet the diverse needs of individuals and their families. Our services include Domestic and Family Violence Support, Employment Support, Homelessness Support, Post Release Support, and Housing Support through Housing Plus. Our holistic approach ensures that we not only provide housing but also the crucial support needed to foster independence and choice.

We are currently in search of a full-time DFV and Community Services Manager, who is a key part of our Senior Leadership Team. The DFV and Community Services Manager is responsible for the strategic and operational leadership of Plus Community’s Domestic and Family Violence service portfolio, including the Women’s Domestic Violence Court Advocacy Service (WDVCAS), Staying Home Leaving Violence (SHLV), Men’s Behaviour Change Programs (MBCP), prevention initiatives, and other specialist DFV programs.

The role is responsible for leading high-performing, client-focused teams that deliver safe, trauma-informed and evidence-based services to individuals, families and communities impacted by domestic and family violence. The position drives service excellence, workforce capability, quality and compliance, stakeholder engagement, service integration, and continuous improvement across the DFV portfolio.

Working collaboratively with the Executive Team and other Housing Plus Service streams, the DFV and Community Services Manager ensures consistent service standards, supports organisational growth and innovation, strengthens community partnerships, and contributes to the achievement of Plus Community’s Vision, Purpose, Values and Strategic Plan.

This is a full-time, permanent role, and can be based from any of our office locations, including Orange, Bathurst, Dubbo, or Mudgee. You will also be responsible for the WHS requirements of the staff in your area, including the management of psychosocial and physical safety.

Our ideal candidate will model the values of our organisation and lead by example. In addition, ideally you will have:

• Demonstrated skills and experience in the Domestic Violence and Social Services sector.
• Demonstrated knowledge and understanding of the dynamics, complexities and legal and social welfare consequences of domestic and family violence.
• Demonstrated knowledge and understanding of the criminal justice response to domestic and family violence including ADVO applications, criminal prosecutions and related legal matters such as family law, care and protection, migration and victim’s compensation issues.
• Excellent organisational, administrative, financial and management skills.
• Well-developed leadership skills and ability to manage, lead and train a diverse team of staff with a reputation for building positive, collaborative and motivated teams.
• Ability to develop and implement service delivery strategies aimed at ensuring the relevance, accessibility and responsiveness of services to a diverse range of women and children.
• Ability to analyse quantitative data and qualitative data to improve service delivery.
• Experience in building and maintaining constructive working relationships with key stakeholders and excellent networking skills.
• Excellent communication skills, particularly in management, negotiation, advocacy and conflict resolution.
• High degree of drive, initiative, motivation and outcome orientation, with the capacity to deal with multiple and often conflicting priorities.
• Experience working with vulnerable client groups, an understanding of the needs of people on low incomes, and a desire to make a difference in our community will be highly regarded.

You will also need a current drivers licence, flexibility to travel to other sites and work across multiple locations, ability to obtain a Police Check, Working With Children Check and NDIS workers check.

In return, we can offer you the chance to make a significant contribution to our organisation and community, and the opportunity to be part of a dedicated team who are passionate about what they do, in a state of the art new facility. Other benefits include:

• Learning and development opportunities
• Health and well-being program
• Reward and recognition
• Salary packaging

Income will be negotiated with the successful candidate based on qualifications and experience. As Housing Plus is a Not for Profit organisation, we have access to excellent salary sacrifice options to increase your take home pay!

To arrange a confidential discussion about the role, please contact Jenna on 6360 3300. Applications close Tuesday 7th October 2026 at 8am.