At a Glance
- Tasks: Be the go-to person for customer inquiries and turn leads into bookings.
- Company: Join The Energy People, a trusted Canberra business since 1999.
- Benefits: Competitive salary, commission structure, and full training provided.
- Other info: Enjoy a stable role with great career growth opportunities.
- Why this job: Make a real impact in a small team where your work truly matters.
- Qualifications: Sales experience and strong phone skills are essential.
The predicted salary is between 75000 - 85000 $ per year.
You'll be the engine room of our office — first point of contact for inbound enquiries, responsible for converting leads into booked jobs, following up on open quotes, and helping customers find the right finance option for larger purchases.
You'll also manage warranty claims end-to-end, keeping customers informed and seeing things through to resolution.
When the Directors are out on the road, you hold the fort.
That means you need to be someone who can back themselves without needing hand-holding.
Key responsibilities
- Taking inbound calls and turning enquiries into bookings
- Following up open quotes — this is where a lot of sales are won
- Calling past customers about upgrades, new products, and service needs
- Helping customers through finance applications for solar, battery, and hot water systems
- Managing warranty claims from start to finish
- Keeping the inbox clear and the office running smoothly
- Supporting the field team with scheduling and job coordination
About you
- Someone with real sales experience — we don't mind what industry, we just want to know you've sold something and you're good at it
- Confident on the phone — both inbound and outbound
- Organised, reliable, and able to manage your own workload
- Cool-headed when handling a complaint or warranty issue
- Experience in trades, solar, electrical, or hot water is a big plus but not essential — we'll train you on the products
About us
We're The Energy People, a Canberra business that's been helping homeowners and businesses with hot water, solar, battery, and electrical solutions since 1999.
You'll also know us as Solahart Canberra and Hot Water Hotline.
We're a small, tight-knit team based in Fyshwick.
- $67,000 base salary + superannuation
- Tiered commission structure — realistic OTE of $75,000–$85,000+ for a strong performer
- Full product and systems training
- A stable role with a well-established Canberra business
- Small team, no bureaucracy, your work actually matters
- #J-18808-Ljbffr
Inside Sales Consultant & Office All-Rounder in Canberra employer: Hotwater Hotline
At The Energy People, we pride ourselves on being a supportive and dynamic employer in the heart of Canberra. Our small, close-knit team fosters a collaborative work culture where your contributions are valued, and you have the opportunity to grow through comprehensive training and a clear path to success. With a competitive salary and commission structure, plus the chance to make a real impact in the renewable energy sector, this role is perfect for those looking for meaningful and rewarding employment.
