Duty Manager

Duty Manager

Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Create memorable guest experiences and lead a dynamic front office team.
  • Company: Join the vibrant Hotel Indigo Melbourne on Flinders, a globally respected lifestyle hotel.
  • Benefits: Great career growth opportunities and a passionate team environment.
  • Other info: Diversity and inclusion are at our core; we welcome all applicants.
  • Why this job: Be part of a creative team that celebrates Melbourne's unique culture and stories.
  • Qualifications: Experience in luxury hotels and strong guest service skills required.

The predicted salary is between 49500 - 60500 $ per year.

Join Us as a Duty Manager at Hotel Indigo Melbourne on Flinders. Love meeting visitors from all over the world and from all walks of life? Flinders Lane is the true heart of Melbourne, full of creative expression, restless beauty, and endless potential. We’re looking for passionate, innovative team members to bring an authentic Melbourne experience to life.

As Duty Manager, you’ll create a positive and productive work environment, ensuring superior guest service while guiding the front office team to meet brand standards and operational excellence. Reporting to the Front Office Manager, you’ll play a key role in shaping a dynamic and engaged team, driving both guest satisfaction and team performance.

About You

  • Genuine and authentic, bringing your own creativity and flair to the role
  • Passionate about guest experience and creating memorable moments
  • Knowledgeable about Melbourne and eager to foster local storytelling and discovery
  • Take pride in your personal appearance and grooming

Skills & Experience

  • Experience as a Front Office Supervisor or Duty Manager
  • Background in luxury or lifestyle brand hotels is preferred
  • Tech-savvy with experience in MS Office and Property Management Systems like Opera
  • Eligible to work in Australia

Why Join Us?

This is a rewarding role with great career growth opportunities, working alongside a passionate team within a globally respected lifestyle hotel brand. Pro-Invest Hotels partners with some of the world’s leading brands, including Kimpton, Holiday Inn Express, voco, Hotel Indigo, and Sebel. We celebrate diversity and inclusion and welcome applications from all members of the communities we operate in, reflecting our core values of Trust, Transparency, Integrity, and Commitment.

Employer Questions

Your application will include these questions:

  • What is your right to work in Australia?
  • How many years of experience do you have as a Duty Manager?
  • Do you have local knowledge of Flinders Lane?

Duty Manager employer: Hotel Indigo

Hotel Indigo Melbourne on Flinders is an exceptional employer, offering a vibrant work culture that celebrates diversity and fosters creativity. As a Duty Manager, you'll enjoy great career growth opportunities while being part of a passionate team dedicated to delivering authentic Melbourne experiences. Located in the heart of Flinders Lane, you'll be surrounded by the city's dynamic energy, making every day at work an inspiring adventure.

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Contact Details:

Hotel Indigo Recruitment Team

We think you need these skills to ace Duty Manager

Guest Service
Team Leadership
Operational Excellence
Brand Standards Compliance
Creativity
Local Knowledge of Melbourne
Personal Grooming