HotDoc, founded in Melbourne, is Australia's largest patient engagement platform. We seek a Customer Success Manager to own post‐sales relationships with Enterprise and Mid‐Market clients, driving value, adoption, retention and expansion.
This 12‐month fixed‐term contract offers hybrid work from Melbourne HQ with WFH flexibility, plus a strong health and wellbeing program. You'll manage renewal, expansion opportunities, and stakeholder relationships, including C‐suite, with a data‐driven
Enterprise CSM: Retention, Growth & ROI Narratives in Melbourne employer: HotDoc
HotDoc is an exceptional employer, offering a unique opportunity for Software Engineers to make a meaningful impact on the healthcare experience of over 2 million Australians each month. With a strong focus on employee growth, collaborative work culture, and the chance to shape innovative AI-driven workflows, you'll be part of a mission-based team that values experimentation and continuous improvement. Join us in creating a better healthcare journey while enjoying a supportive environment that fosters creativity and professional development.
