Hostplus is seeking a friendly Member Services Officer to be the face of the ServicePlus Centre, handling a broad range of member enquiries across superannuation, insurance, retirement and account transactions. You will interact face-to-face, by phone and digitally to deliver exceptional service and guide members through important financial decisions.
This role offers ongoing training, exposure to diverse member needs and growth within a national team, with a focus on member outcomes and service
Member Services Specialist — Guide Aussies' Retirement Journey in Melbourne employer: Hostplus
Hostplus is an exceptional employer that prioritises the growth and well-being of its employees while making a meaningful impact on the lives of Australians. With a strong commitment to diversity, a flexible work environment, and industry-leading benefits such as additional super contributions and generous parental leave, Hostplus fosters a supportive culture where team members can thrive. As a Member Services Officer, you'll not only develop specialist knowledge in the superannuation sector but also enjoy a rewarding career helping members navigate their financial journeys with confidence.
