Hostplus is seeking a Head of Member Advice to lead national advice across human, digital, and hybrid channels. You will shape the advice operating model, drive strategy, and ensure access to high-quality services for members nationwide.
You will lead a high-performing team, oversee risk, governance and partnerships, and work with executives to align advice with broader business goals. This role champions innovation and member-focused outcomes.
Head of Member Advice & Hybrid Delivery in Melbourne employer: Hostplus
Hostplus is an exceptional employer that prioritises the growth and well-being of its employees while making a meaningful impact on the lives of Australians. With a strong commitment to diversity, a flexible work environment, and industry-leading benefits such as additional super contributions and generous parental leave, Hostplus fosters a supportive culture where team members can thrive. As a Member Services Officer, you'll not only develop specialist knowledge in the superannuation sector but also enjoy a rewarding career helping members navigate their financial journeys with confidence.
