At a Glance
- Tasks: Coordinate transport schedules and allocate requests to drivers for maximum efficiency.
- Company: Community-focused organisation dedicated to connecting people with essential services.
- Benefits: Gain valuable experience in logistics and customer service while making a difference.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Join a team that supports independence and wellbeing in your community.
- Qualifications: Experience in scheduling or customer service; knowledge of local area is a plus.
The predicted salary is between 49500 - 60500 $ per year.
Key responsibilities
- Coordinate daily transport schedules across all service streams
- Allocate transport requests to appropriate vehicles and drivers
- Maximise vehicle occupancy and route efficiency
- Monitor service delivery and respond to schedule changes
- Monitor transport bookings, cancellations and amendments
- Develop and distribute daily runsheets and ensure TRIPS app reflects the RUN, specifically where there is individual client need
- Respond to client enquiries and transport requests
- Assess eligibility and service requirements
- Maintain accurate client and scheduling records
- Enter and update information in transport management systems
About you
- A tertiary qualification or equivalent experience or qualifications relevant to transport scheduling, customer service or community services
- Demonstrated experience in transport scheduling, rostering, logistics coordination, client services or administration in a community, health, aged care or transport environment
- Comfortable with various standard and service specific technology suites, like Microsoft 365, Employment Hero, TRIPS transport software, Xero
- National Criminal History check clearance
- National Working with Children Check clearance
- National Disability Worker Screening clearance
- Current NSW Driver Licence
- Strong knowledge of the Hornsby / Ku-ring-gai region, including suburbs, road networks, major medical facilities, shopping centres and community destinations
About us
At Hornsby Ku-ring-gai & Central Coast Community Transport, we're more than a transport provider. We're a community-focused organisation helping people stay connected to healthcare, essential services, social activities and the people who matter most. Every trip we deliver supports independence, wellbeing and quality of life for thousands of people across our communities.
Transport Scheduler in Sydney employer: Hornsby Ku-ring-gai Community Transport
Hornsby Ku-ring-gai & Central Coast Community Transport is an exceptional employer that prioritises community connection and employee development. With a strong focus on work-life balance, our supportive culture fosters collaboration and innovation, while offering opportunities for professional growth in the transport and community services sector. Join us in making a meaningful impact in the lives of those we serve in Turramurra and beyond.
Contact Details:
Hornsby Ku-ring-gai Community Transport Recruitment Team
