Reporting to the Operations Manager, you'll work closely with Partners, accountants and advisers to ensure client requests progress efficiently, workflows remain on track and statutory deadlines are met. This is a senior, hands‑on role offering variety, autonomy and the opportunity to improve how we work.
Key responsibilities
- Coordinate daily client administration workflows, priorities and deadlines.
- Manage client onboarding, offboarding, takeovers and engagement documentation.
- Coordinate corporate secretarial administration and ASIC compliance using BGL CAS 360.
- Manage company and trust establishments, entity changes and registrations.
- Prepare ASIC annual reviews, statutory lodgements and maintain company records.
- Review and action ATO correspondence through ATOmate, including deferrals and compliance enquiries.
- Monitor tax lodgement deadlines and coordinate approved lodgements.
- Liaise with clients, accountants and regulatory bodies to support timely service delivery.
- Provide day-to-day guidance and technical support to administration team members.
- Identify opportunities to improve workflows, systems and processes.
About you
- At least five years' experience in client services, corporate secretarial or practice administration within an accounting or advisory firm.
- Strong knowledge of ASIC, ATO and corporate secretarial requirements.
- Experience coordinating workflows and statutory deadlines.
- Excellent communication, organisation and problem-solving skills, with strong attention to detail.
- Proficiency in Microsoft Office; BGL CAS 360, Xero Practice Manager, FYI Docs and ATOmate experience highly regarded.
About us
At Horizon Nexus Partners, we're building something different. Our purpose is to become Australia's pre‑eminent independent professional services firm by combining exceptional technical expertise with a collaborative, people‑first culture. As our business grows, we're seeking an experienced Client Services Manager to join our Private Tax team, coordinating client administration, workflows and corporate secretarial compliance across a portfolio of more than 2,500 entities.
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Client Services Manager in Melbourne employer: Horizon Nexus Partners
Horizon Nexus Partners is an exceptional employer that fosters a collaborative and supportive work environment, making it an ideal place for professionals looking to grow their careers in the accounting field. With a strong focus on continuous improvement and employee development, you will have access to ongoing mentoring and clear career progression pathways while building meaningful relationships with a diverse portfolio of clients. Join our Perth team and be part of a high-performing culture that values curiosity and entrepreneurial thinking, all while contributing to one of Australia's fastest-growing professional services firms.
