At a Glance
- Tasks: Support participants with psychosocial disabilities to build skills and independence.
- Company: Hope Harbour, a compassionate provider of NDIS supports.
- Benefits: Meaningful work that truly makes a difference in people's lives.
- Other info: Flexible hours, including weekends, with opportunities for personal growth.
- Why this job: Join a team dedicated to empowering individuals and fostering community connections.
- Qualifications: Compassionate individuals with excellent communication skills and a commitment to participant choice.
The predicted salary is between 30888 - 37752 $ per year.
Hope Harbour provides NDIS supports that help people live the life they choose. We're looking for a compassionate, reliable Mental Health Support Worker to support participants with psychosocial disability to build skills, confidence and independence in their homes and communities.
Key responsibilities
- Provide person-centred support in line with each participant's NDIS plan, goals and support plan.
- Support participants with daily living, routines, medication prompts, meal preparation and household tasks.
- Encourage community participation, social connection and engagement in meaningful activities.
- Build rapport and trust, using a recovery-oriented, strengths-based approach.
- Recognise changes in a participant's mental state or wellbeing, and respond and escalate appropriately.
- Follow behaviour support plans, risk management plans and safety protocols.
- Accompany participants to appointments and activities, including transport where required.
- Write accurate, timely progress notes and incident reports.
- Maintain professional boundaries, privacy and confidentiality.
- Uphold the NDIS Code of Conduct and the NDIS Practice Standards at all times.
Essential criteria
- Current NDIS Worker Screening Check (or willingness to obtain one before starting).
- Working with Children Check (Employee).
- Right to work in Australia.
- Current driver's licence and access to a reliable vehicle (for community access roles).
- Excellent communication skills and the ability to remain calm, patient and non-judgemental.
- Sound understanding of the NDIS and a commitment to participant choice and control.
- Ability to work independently and as part of a team.
- Reliability, punctuality and flexibility, including availability for weekends and sleepovers (available in near future for female staff).
Desirable criteria
- Certificate IV in Mental Health, Disability, or Community Services (or a related qualification, or currently studying).
- Experience supporting people with psychosocial disability, such as schizophrenia, bipolar disorder, depression, anxiety or PTSD.
- Current First Aid and CPR certificates.
- Training in Mental Health First Aid, de-escalation or trauma-informed care.
- Experience with digital case notes or care management systems.
- Lived experience of mental health recovery or caring, or cultural and language skills that reflect the communities we support.
What we offer
Meaningful work that makes a real difference.
Mental Health Support Worker in Melbourne employer: Hope Harbour
Hope Harbour is an exceptional employer dedicated to fostering a supportive and inclusive work environment for our Mental Health Support Workers. Located in a vibrant community, we offer competitive benefits, ongoing professional development opportunities, and a culture that prioritises compassion and teamwork. Join us to make a meaningful impact in the lives of individuals with psychosocial disabilities while enjoying a fulfilling career path.
